Member FAQs

 

We've tried to answer general membership inquiries below. If you are unable to find the answer to your question, please find us at front desk or contact our Member Support team at support@thehivery.com or (415)-569-7760. For all membership inquiries, including plan changes, renewals, and cancellations, please email membership@thehivery.com

 

General Membership Information


Room Bookings


 

Questions about Account Charges


 

Day Passes


 

Our Guest Policy


 

 

Event Refunds


 

General Billing Questions


 

Making Changes to my Membership


 

Membership Invoicing


 

General Information